I had the pleasure of working with Ralph for about one and half years at First Alarm. He started a training group that met weekly at first then twice a month later on. He always had information that was pertinent to our sales job and was always very prepared for the days lesson. His knowledge of both the Security industry and training methods was outstanding! He was a pleasure to talk with and was always available to give help and guidance whenever needed. He has great people skills and knows how to train. I wish him good luck and am sure he will be successful no matter what he does.